Privacy Policy

Last Updated: May 11, 2026

Introduction

easy-framework ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website easy-framework.com or use our services.

Information We Collect

Information You Provide

Contact Information: Name, email address, company name when you submit forms or contact us
Service Requests: Details about your business processes and challenges when requesting assessments or services
Communication Records: Correspondence with our team via email or other channels

Information Collected Automatically

Usage Data: Pages visited, time spent on pages, browser type, device information
Cookies: Session cookies and preference cookies (see our Cookies Policy for details)
Analytics: Aggregated website performance and visitor behavior data

How We Use Your Information

We use your personal information for the following purposes:

To respond to your inquiries and service requests
To provide quotes, proposals, and service delivery
To communicate about projects and ongoing engagements
To improve our website and services
To send occasional updates about our services (only if you've opted in)
To comply with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Economic Area and UK, we process your data based on:

Consent: When you submit forms or opt into communications
Contractual Necessity: To deliver services you've requested
Legitimate Interests: To improve our services and website functionality
Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

Service Providers: Third-party tools that help us operate our business (email providers, analytics platforms) under strict confidentiality agreements
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Active client data: Duration of engagement plus 7 years for legal/tax purposes
Inquiry data: 2 years from last contact
Analytics data: Aggregated and anonymized indefinitely

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Restriction: Request restricted processing in certain circumstances
Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at [email protected].

Cookies

We use cookies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: Level 12, 180 Lonsdale Street, Melbourne VIC 3000, Australia

Australian Privacy Principles

As an Australian-based organization, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you have concerns about how we handle your personal information, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).