GDPR Compliance

Last Updated: May 11, 2026

Our Commitment to GDPR

easy-framework is committed to protecting the privacy and personal data of individuals in the European Economic Area (EEA) and United Kingdom in accordance with the General Data Protection Regulation (GDPR). This page outlines our GDPR compliance practices and your rights under this regulation.

Data Controller

For the purposes of GDPR, easy-framework acts as the data controller for personal data collected through our website and services.

Contact Details:
easy-framework
Level 12, 180 Lonsdale Street
Melbourne VIC 3000, Australia
Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. Our lawful bases include:

1. Consent

We obtain your explicit consent when you:

• Submit contact forms or service request forms
• Opt in to receive marketing communications
• Accept cookies through our cookie banner

You may withdraw your consent at any time by contacting us or using the unsubscribe link in our communications.

2. Contractual Necessity

We process your data to fulfill our contractual obligations when you:

• Engage our services
• Enter into a service agreement with us

3. Legitimate Interests

We process data based on our legitimate business interests to:

• Improve our website and services
• Analyze website performance and user behavior
• Prevent fraud and ensure security

We balance these interests against your rights and only process data when our interests do not override your fundamental rights.

4. Legal Obligation

We process data when required to comply with legal obligations, such as tax and accounting requirements.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right to Access

You can request a copy of all personal data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data when:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restriction of Processing

You can request that we restrict processing of your data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months and will inform you of the extension.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection practices
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay (within 72 hours of becoming aware of the breach).

International Data Transfers

When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Your explicit consent for the specific transfer

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law:

• Client project data: 7 years after contract completion (for legal and tax purposes)
• Marketing contact data: 2 years from last interaction or until consent is withdrawn
• Website analytics: Anonymized data retained indefinitely

Third-Party Processors

We work with third-party service providers who process personal data on our behalf. These processors are contractually bound to:

• Process data only as instructed by us
• Implement appropriate security measures
• Assist with data subject requests
• Notify us of any data breaches

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority.

For complaints in the EU/EEA, you can contact your local data protection authority. For complaints in the UK, you can contact the Information Commissioner's Office (ICO):

Information Commissioner's Office
Website: https://ico.org.uk
Helpline: 0303 123 1113

Updates to This Policy

We may update our GDPR compliance practices from time to time. Any changes will be reflected on this page with an updated "Last Updated" date.

Contact Us

If you have questions about our GDPR compliance or wish to exercise your rights, please contact us:

Email: [email protected]
Address: Level 12, 180 Lonsdale Street, Melbourne VIC 3000, Australia